Privacy Policy

Privacy Policy

Information CarePac Collects About You

Information Provided by You

We collect personal information about you that you provide while you use www.carepac.com or any associated websites, desktop or mobile applications, or Document Signing Platform (collectively, the “CarePac website” or “CarePac websites”). We collect most of this information during the purchasing process. Additional information may be gathered during your subsequent use of the CarePac websites, or when we communicate with you via telephone, email or other means.

Certain personal information must be supplied during the purchase process in order to provide you with goods and services.

The following categories of information may be collected:

•   Name

•   Billing and shipping address

•   Email

•   Phone numbers

•   Any personal information you provide us.

In addition, we gather names, email addresses and phone numbers of people who contact us with questions. We collect this information only for the purpose of responding to inquiries.
If you use the comments section of our blog on, you should be aware that information you submit is stored there and will be visible to other users of the CarePac websites.

Information Gathered Based on Your Activity on the CarePac Platform

To provide services to you, improve our business and maintain records required by law, CarePac collects information about your transactions and activity. For all users, CarePac collects information about your computer and your visits to CarePac.co and other CarePac websites, such as your IP address, geographical location, operating system, browser type, referral source, time and length of visit, button clicks and/or page views. With respect to individuals that have not created user accounts with CarePac, we do not associate the information that we collect with a particular consumer or household.

Tracking Technologies

Cookies and Web Beacons. CarePac and our marketing partners and service providers use technologies such as but not limited to cookies, beacons, tags, and scripts, to analyze trends, administer the CarePac websites, track users’ movements around the CarePac websites, and gather information about our user base as a whole. We may receive reports on this activity on an individual and aggregated basis.

We use cookies when you interact with CarePac websites to keep track of your personal session, help authenticate your account, and detect fraud. Cookies are also used to gather statistical data, such as which pages are frequently visited, what is downloaded, and the address of sites visited immediately before or after coming to CarePac websites. You can control the use of cookies within your web browser. However, if you reject cookies, your ability to use some features or areas of CarePac websites may be limited.

Usage Data & Site Activity. CarePac also uses Local Storage, such as HTML5, to store content information and preferences. Various browsers may offer their own management tools for removing HTML5.

Third Party Technologies. We also partner with third parties to manage our advertising services on other websites and evaluate overall CarePac website performance, and/or to collect certain information when you visit and interact with CarePac websites and services. These third party companies may use technologies such as cookies to recognize browsers and to gather information about your activities on CarePac websites and other sites in order to provide you advertising based upon your browsing activities and interests or help us track the success of our marketing efforts, your interactions with CarePac websites, and overall CarePac website performance. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out of certain advertising networks. Please note this does not opt you out of being served ads. You will continue to receive generic ads.

Do-Not-Track Signals. CarePac does not process or respond to “do not track” signals or other similar signals whereby a visitor to a website requests that it disable collection of information about the visitor’s online activities over time and across different websites.

How CarePac Uses Your Information

Processing Your Transaction

If you purchased stock bags online CarePac will use your information to facilitate your transaction. This may include:

SMS Privacy 

CarePac also uses your information to conduct analyses related to our services and CarePac websites. We use this information to improve our services. We also use this information to improve CarePac websites’ usability and to evaluate the success of particular marketing campaigns and other activities.

Marketing & Surveys

CarePac may also use your personal information to select you for certain marketing communications, newsletters, surveys and/or requests for feedback regarding your experience. CarePac may use your personal information both to select you for offers and to communicate offers to you.

Optional Marketing Communications

Receipt of marketing communications via email is voluntary. If you do not wish to receive these communications, you may contact us at website@carepac.com and we will assist you in disabling optional communications. Please note that your opt-out choices will not apply to your coworkers who may have separately submitted their information.

How CarePac Shares Your Information

We will share your personal information with nonaffiliates (companies not related by common ownership or control) and among affiliates (companies related by common ownership or control, including but not limited to the companies covered by this policy). By law, you are permitted to limit some types of sharing, but not others.

CarePac shares your information with third parties as permitted by law, including in the following specific ways:

Important Privacy Choices

Additional Facts About Your Personal Information

How you can change your personal information

If you have an account, you can access the personal information you have provided to us by logging in to the “Settings” page of your account. Or if you have requested a custom quotation you can email website@carepac.com. To change your information, you may also contact us at website@carepac.com. We will respond to your request within a reasonable time.

We will retain your information for as long as needed to provide you services, comply with our legal obligations, resolve disputes, conduct analysis, audits, or to enforce our agreements or as otherwise required by law.

How CarePac Secures Your Information

CarePac uses significant safeguards, including physical, technical (electronic), and operational controls to protect your personal information, both during transmission and once received. If you have any questions about the security of your information, you can contact us at Website@carepac.com

CarePac equips all servers with an Secure Socket Layer (SSL) certificate to ensure that when you connect to our websites you can tell that you are actually on our site and that all data entered into the websites are transmitted to us in a secure encrypted channel. Once on our system, personal information can only be read or written through defined service access points, the use of which is password-protected. Data security is achieved through technical safeguards that include a combination of encryption, firewalls, intrusion detection system, malware detection system, and data loss prevention systems. CarePac also conducts vulnerability scans of applications and systems.

 Access to the system is controlled and limited to only those who have a need to access information. Some additional features of our security program include:

Additional Steps You Should Take to Ensure the Security of Your Information

CarePacsends important communications regarding your account or application via email. You should therefore take steps to secure and restrict access to your email account and change your email account password frequently. You should also be aware of fraudulent emails known as “phishing,” from companies claiming to be CarePac and requesting your login information or other account information. CarePacwill never ask for your login information in an email.

When you are finished using CarePacwebsites, you should log out completely, then close the browser window and clear the browser’s cache files and saved passwords. This step is particularly important if you use a computer that is accessed by other people, such as in a public library or Internet café.

Changes to This Policy

Any updates to the privacy policy become effective when posted on CarePac websites. If we make any material changes, we will notify you by email or by providing the revised privacy policy in your account. Your continued use of our services following the update means that you accept CarePac's updated privacy policy.

For additional information, or if you have any questions regarding this policy or the privacy practices at CarePac, please submit your questions or comments directly to website@carepac.com

You can also send questions or comments to:

CarePac

Attn: Compliance Department

984 N Amelia Ave

San Dimas CA 91773

Notice at Collection (California Residents)

Effective January 1, 2020, the California Consumer Privacy Act (“CCPA”) provides specific rights to California residents related to their “personal information,” as defined under the CCPA. The CCPA does not apply to the use of CarePac websites because CarePac does not satisfy one or more of the following: (i) annual gross revenue in excess of $25 million, (ii) alone or in combination, annually buys, receives for the business’s commercial purposes, sells, or shares for commercial purposes, alone or in combination, the personal information of 50,000 or more consumers, households, or devices, or (iii) derives 50 percent or more of its annual revenues from selling consumers’ personal information. But just for CYA we’ll discuss the CCPA now.

The information that CarePac collects about its users is described in the “Information CarePac Collects About You” section of this Privacy Policy.

Below is a description of the remaining “personal information” that is collected and disclosed to third parties, as well as your rights pertaining to this information.

This section only applies to California residents. The rights discussed in this section do not extend to individuals who are not California residents.

Personal Information Collected by CarePac:

Information about your interactions with our website: For all users, CarePac collects information about your interactions with our homepage, landing pages, and other CarePac webpages that you may visit prior to beginning the registration and/or application process. This includes your click movements on the webpage, IP address, geographical location, operating system, browser type, referral source, time and length of visit, button clicks and/or page views. This information is collected by CarePac and our third party service providers, who work with us to track your interactions on these pages.

We collect this information in order to (i) help detect security incidents and protect against malicious, deceptive or fraudulent activity on our webpages; (ii) identify and fix errors that affect the functionality of our webpages; (iii) conduct internal research and analysis; (iv) determine eligibility for products and services; and (v) improve our websites and services.

Information that you provide in surveys, questionnaires, and/or requests for feedback: For users that complete surveys, questionnaires, and/or requests for feedback regarding their experience, we collect the information that you provide to us. This information is collected by CarePac and our third party service providers, who may help facilitate these information requests.

We collect this information in order to (i) conduct internal research and analysis and (ii) improve our websites and services.

Information from third parties for marketing: For certain consumers, we may work with marketing service providers to obtain your personal information, such as your name, address, and/or email address.

We collect this information for marketing purposes in order to present you with offers, promotions, advertisements and other marketing communications.

How CarePac Discloses Personal Information:

CarePac may share your personal information with third party service providers to help us conduct the business purposes listed above. Our service providers are authorized to use your personal information only as necessary to provide these services to CarePac.

CarePac does not and will not sell your personal information.

Your Rights Under the CCPA

Right to Know/Right to Access. Under the CCPA, California residents have the right to request that CarePac disclose what information we have collected, used, disclosed, or sold over the past 12 months. Once we receive and confirm your verifiable consumer request for such information, (see “How You Can Exercise Your Rights Under CCPA”), we will disclose to you:

Request Deletion. Under the CCPA, California residents have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see “How You Can Exercise Your Rights Under CCPA”), we will delete your personal information from our records, and direct our service providers to do the same, unless an exception applies.

Right to Opt-Out of Sale of Personal Information. Under the CCPA, California residents have the right to direct us to not sell your personal information (the “right to opt-out”).

CarePac does not and will not sell personal information of consumers.

Right to Non-Discrimination. Under the CCPA, California residents have the right not to be discriminated against for having exercised the rights established by the CCPA. We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

We may, however, offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Such financial incentives may include gift cards, credits, and other monetary offerings; additional details related to the material terms of these financial incentives will be provided to you at the time the incentive is presented to you. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.

How You Can Exercise Your Rights Under CCPA

In order to exercise the right to know/right to access information and the right to request deletion, you or your authorized agent may submit a verifiable consumer request in one of the following ways:

You may exercise these rights by contacting us at website@carepac.com  a brief description of your request, but please note that we may request additional information from you or your agent as needed to authenticate your request. You may only make a verifiable consumer request to know or request for access twice within a 12-month period.

The verifiable consumer request must do the following:

Upon receiving a request to know/request for access or a request for deletion, we will confirm receipt within 10 days. If we are able to verify your request, we will make our best effort to respond within forty-five (45) days of our receipt of your request. If we require more time (up to 45 additional days), we will inform you of the reason and extension period in writing. Additionally, in our response, we will specify the manner in which we have deleted your personal information, in accordance with the CCPA.

We will not disclose information to you or delete information if we cannot verify your identity.

How California Residents Can Designate an Authorized Representative

Only you as a California resident, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable request to know/request for access, request for deletion, or request to opt-out.

To appoint an authorized representative to submit requests on your behalf, please provide us with written instructions stating the identity of the authorized representative and your authorization to have the representative act on your behalf by emailing website@carepac.com. We may also request additional information from you as needed to authenticate your request. If an authorized representative is acting on your behalf, your representative may contact us at website@carepac.com with a brief description of the request, but please note that we may request additional information from your representative as needed to authenticate your request.

Federal Privacy Notice